Terms of Service

Last updated: October 2026. These terms cover the website packages and care plans offered by Kenvorix Web Studio ("Kenvorix," "we," "us"). By creating an account or purchasing a package, you agree to these terms. Questions: call or text 464-300-2021 or email KenvorixWebstudios@gmail.com.

What we provide

Kenvorix designs and builds websites for local businesses. Each package (Starter, Growth, or Scale) includes the features listed for that package on our Packages page — a custom-designed website, hosting and domain setup, and a monthly care plan covering hosting, maintenance, and content updates up to your plan's monthly update count.

Pricing and billing

• Package prices are a one-time payment for the website build: Starter $225, Growth $350, Scale $500 (US dollars).
• Each package also includes a care plan billed monthly on a recurring basis: Starter Care $15/month, Growth Care $35/month, Scale Care $60/month, for 24/7 maintenance & updates.
• Payments are processed securely by Stripe. Your care plan renews automatically each month until you cancel. The price confirmed at checkout is the price you pay; we never charge a different amount than the package you selected.
• We may change prices for new customers from time to time; a change will not alter the price of a build you have already paid for.

How the build works

• After you sign up, you provide your business information and materials (services, hours, photos, logo if you have one). Timelines start once we have your information — a Starter plan site takes about a week from that point, and larger plans can take longer. We'll give you a straight timeline before we start.
• You review a preview of your website before launch and can request adjustments; we make it right before the site goes live. After launch, content updates are covered up to your care plan's monthly count.
• You are responsible for the accuracy of the information and materials you provide, and for having the right to use any text, photos, or logos you send us.

Cancellation and the on-hold policy

• You can cancel your care plan at any time from your account page, through the Stripe billing portal. There is no cancellation fee.
• If you cancel or fall behind on payments, your website is put on hold — and it stays on hold until your past-due bills are paid in full. Once you're caught up, we put your site right back online.
• One-time build payments for work already delivered are not refundable. If we have not started your build, contact us and we will make it right.

What you own

• Your business content — your text, photos, logos, and business information — belongs to you.
• Your website is built for your business. When we arrange a domain name as part of your package, we set it up for your business.
• If your account is paid in full and you decide to move on, contact us and we will work with you on your domain and website content. Accounts with past-due balances are subject to the on-hold policy above until the balance is paid in full.

What maintenance covers — and what it doesn't

• Covered: hosting, ongoing maintenance and upkeep of your website, and content updates (text and photo changes you send us) up to your plan's monthly count — 2 on Starter, 5 on Growth, 10 on Scale.
• Not covered: new pages or features beyond your package's listed features, and third-party services or fees outside your package. If you'd like work beyond your package, we'll quote it and agree on it with you before we start — no surprise bills.

No guaranteed results

We build professional, search-engine-friendly websites, but we do not guarantee search rankings, traffic, leads, calls, or revenue. Results depend on many factors outside our control. We also work to keep your website online and secure, but we cannot promise uninterrupted uptime.

Your responsibilities

• Keep your account credentials safe — you're responsible for activity under your account.
• Provide accurate information and keep your payment method current.
• Use our services lawfully and only for your own business.

Liability

To the extent allowed by law, Kenvorix's total liability for any claim related to our services is limited to the amounts you paid us during the twelve months before the claim. We are not liable for indirect or consequential losses, such as lost profits.

Changes to these terms

We may update these terms from time to time. When we do, we'll change the "last updated" date above. Continuing to use our services after an update means you accept the revised terms.

Contact us

Kenvorix Web Studio — call or text 464-300-2021, or email KenvorixWebstudios@gmail.com. See also our Privacy Policy.